I deleted a journal entry in error after the account was reconciled. Can this be fixed?

Hi there, 

I know how important it is to make sure your books are updated and reconciled properly. Reconciliation is made simple with QuickBooks Online. I'll explain what to do if you accidentally deleted your journal entry. 

All you have to do is re-enter the journal entry and manually mark the transaction as reconciled in the account register. Make sure you're recording the journal entry with all the same information as the original, including the date and accounts. In order to do so, you can review the transaction from the Audit Log. Simply click the Gear icon > Audit Log, then search for your journal entry. 

Once you've re-created your journal entry, you'll manually change the status of the transaction to Reconciled. Here's how to do that: 

    1. Go to the Accounting menu, then select Chart of Accounts.
    2. Find the account and select  Account history.
    3. Select the transaction you want to unreconcile.
    4. Select the box in the Check column and keep clicking it until the box says "R". This adds the transaction to the         Reconciliation.
    6. Select Save. Then close your register.

If you have any other questions, please reach out to our tech support team. 

Cheers.