I have amounts in client's undeposited funds account that date back to 2019 & 2020, what is my best plan of action to clean this up?

Hi usercaroline,

I can see the need to clear amounts that date back to 2019 & 2020 in your Undeposited funds account. QuickBooks provides a user-friendly platform that makes it simple to navigate. I'll be glad to share more info on how you can deal with entries in the Undeposited funds account. 

First, it's important to note that the entries you see in your Undeposited account aren't assigned to your bank register yet. I'd recommend checking to see if these transactions may be duplicates and reconciling the account is the best way to approach this. I encourage you to follow these steps in order t reconcile your account:

   1. Select the Gear icon on the Toolbar.
   2. Under Your Company, select Chart of Accounts.
   3. Locate the appropriate account for the transaction.
   4. From the Action column, select Account History.
   5. Identify the transaction to edit.
   6. In the reconcile status column (indicated by a checkmark), repeatedly select the top line of the transaction to change the status of the transaction.

        Codes indicate the status of the transaction:
             C - Cleared
             R - Reconciled
             Blank - Not cleared or reconciled

   7. Select Save.

Check out this awesome article here that shows you how to reconcile your account. If your account reconciles without issue, it means that the entries you're seeing in your Undeposited funds are duplicates. I'd recommend deleting duplicate entries using the steps below:

1. Click on New (+) and select Bank Deposit.
2. Navigate to the payment/deposit in question and click the customer's name to open the transaction.
3. Click More from the bottom of the screen and click Delete.

Let me know if the info above helps. I'll be here in case you need assistance with anything else. Otherwise, have a great rest of the day!