Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
August 17, 2026
Question

I keep losing the connection. When I try to log my banking into QBO it says my banking password is incorrect, even though I have just tried it and it works,

  • August 17, 2026
  • 1 reply
  • 4 views
It just keeps telling me my online banking password is incorrect , has this happened to anyone and does anyone know how to fix this?

1 reply

QuickBooks Team
August 17, 2026

Could you specify which bank account you are trying to connect to, or if you have received a particular error message during the process? Any additional details will help us resolve the issue.

 

In the meantime, let's log in to your bank account directly. Here’s how:

 

  1. Open a new window in your web browser and go directly to your bank's website. I recommend opening a private browsing window.
  2. Sign in with your credentials. If your password autofills, click the show icon next to it to reveal your password.
  3. If you sign in successfully, you know your user ID and password are correct. If not, reset your password by following your bank's instructions.

 

If the issue continues, you can use the other browser troubleshooting steps.

 

Meanwhile, you can manually upload your bank transactions to keep your records accurate. Once the connection is restored, QuickBooks will automatically download new transactions. Be sure to exclude the transactions you uploaded manually to prevent duplicates.

 

If you have any other concerns about QuickBooks, leave your reply below.