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tamaran888
September 16, 2025
Question

Is anyone having problems connecting a bank account at TCU Financial Group?

  • September 16, 2025
  • 3 replies
  • 8 views
No text available

3 replies

MsNorthPND1881
MsNorthPND1881QuickBooks Team
QuickBooks Team
September 16, 2025

You can reconnect your bank to QuickBooks to sync your transactions, Tamaran888.
 

Before we proceed, have you encountered any error messages while trying to connect to TCU Financial Group?

 

The issue might be caused by scheduled or unexpected maintenance on their end, temporarily disrupting the program’s connection. I recommend visiting their website to check for any ongoing issues. If their systems are functioning properly, we can manually update the QuickBooks connection.

 

We’re always here to assist you if you need further help connecting your bank account.

D
Deity Alpha
Level 1
September 17, 2025

@tamaran888 

Try opening your QBO account on any private/incognito browser.

A
autotronicdiagno
December 14, 2025

I have been trying for years. I've messaged QuickBooks multiple times and I've contacted my bank. No one seems interested in figuring this out. I believe the TCU login addreses has changed and this is the reason why we can't login/add TCU to our quickbooks/link accounts.

Clark_B
Clark_BQuickBooks Team
QuickBooks Team
December 14, 2025

Hello, @autotronicdiagno. I appreciate all your efforts in dealing with this issue, and I understand how hard it must be to link your bank account to QBO.     

 

To ensure a thorough resolution, I recommend contacting our Live Support team again to further check why you're unable to connect your bank account in QBO. They can also assist you in determining whether the TCU login address has changed.     

 

Here's how:     

 

  1. Go to Help.
  2. Select the Search tab, then choose Contact Us.
  3. Type in your issue or concern in the field.
  4. Hit Continue.
  5. Click the Chat or Callback option.    

 

For more information about our contact feature and support hours, refer to this article: Get help with QuickBooks products and services.     

 

In the meantime, you can consider manually uploading your transactions into QBO.     

 

We're always here to help you if you have any other concerns.

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