Reconciling bank account. Have entered all info in Reconcile. Clicked "start reconciling", page doesn't update. Restarted computer, still nothing happens. Help? Advice?

Hi jewelsdf.

Reconciling your accounts is a great way to make sure your accounts are always up to date and matching with your QuickBooks account. I'd be happy to help you with getting your reconciliation working.

When QuickBooks Online isn't working as it should the usual cause would be due to your browsers health. Sometimes damaged or corrupted cache and cookies can cause your browser to not load properly or cause web based programs to not work as they should. Because of this I recommend doing some browser troubleshooting to fix anything that could preventing your QuickBooks from working properly. The first step would be to clear your cache and cookies for your browser. Once that's done I recommend opening QuickBooks again in a private browser such as Google Chromes Incognito mode. If that doesn't work sometimes trying a different browser all together can work also.

If that doesn't work I suggest reaching out to our support team so they can look into what could be causing this issue. You can reach them using one of the following methods: 
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Have a great day!