Why do I get this message: Something isn't workingSorry, we can't update your account. Please wait a few hours and try updating again (176).

The error message you're seeing points to syncing or connectivity issues between QuickBooks Online (QBO) and your bank account, Martin.

To better assist you, could you please let me know which bank is connected to your QBO account? Any additional information can help us determine if there's an ongoing issue with the specific bank.

You can also sign in to the bank's website and check if there is any ongoing maintenance. Look for any messages, notifications, or alerts. These should tell you if something isn't working.

In the meantime, you can disconnect your bank account from QuickBooks and then reconnect it.

To disconnect an account connected to online banking:

1. Go to the Banking or Transactions tab, then select Banking.
2. Select the tile for the bank account.
3. Tap on the pencil icon, then select Edit account info.
4. Check the box beside Disconnect this account on save. If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
5. Then, Save and Close.

Once done, here are the complete steps to reconnect your account to QuickBooks Online.

You can also import a bank data file directly into QuickBooks. Here’s an article on how to manually upload bank transactions.

You can also refer to the additional instructions in this article to resolve the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online.

If you need additional assistance, please leave a comment below.