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July 31, 2019
Question

why is my information only have transactions until mid June?

  • July 31, 2019
  • 1 reply
  • 3 views

Hello I don’t see any more transactions after mid June, can someone help me to figure out what happend? I haven't changed bank information

1 reply

PreciousB
Level 6
July 31, 2019

Thanks for posting here in the Community, Hleon.

 

There are some factors that can cause the bank account to stop bringing in transactions. There might be bank updates that needs your attention.

 

Let's go ahead and click Refresh All on your bank accounts in QuickBooks Self-Employed.

  1. Go to the Gear icon.
  2. Choose Bank accounts.
  3. Hit Refresh all two to three times.

You can also try logging in to your bank's website and look for a message, notification, or alert indicating that something isn't working as it should be.

 

Please reach out to me if there is anything else I can help you with. I'll always be here to assist you. Have a good day.