Can anyone help me to close my account. I have tried all the ways it says but failed

Hi, @jackiehamnett.

To cancel your QuickBooks Online (QBO) account, you can follow the steps below:

1. Sign in to QuickBooks Online as an admin user. 
2. Go to Gear icon and select Account and Settings.
3. Select the Billing & Subscription tab.
4. In the QuickBooks section, select Cancel.
5. Follow the steps on the screen to cancel your subscription.

Once you're done, we'll send the account administrator an email that confirms we cancelled your subscription.

If the cancellation failed, I recommend contacting our QuickBooks Online Support Team have additional tools to pull up your account in a secure environment and cancel  your account. 

Here's how to contact our customer support:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Click Contact Us to connect with a live support agent.

I'll be around to help if you have any other questions, Have a good day ahead!