Hello, My category list is not showing up on my desktop but it is on my phone. Im trying to edit a category - change it from income to expense. Thank you

It's my priority that you change the category type from income to expense.

Let's go through some basic troubleshooting steps to get the category list to appear in QuickBooks.

A cache full of history and temp files can cause unexpected results in the online program. You can open QuickBooks Online (QBO) via incognito mode or private browsing and edit the category from there. These browser sessions do not retain local files or cache, hence eliminating the potential of a webpage issue. 
 

The following are the shortcut keys for each browser:

• Google Chrome: Press Ctrl + Shift + N.
• Safari 11 or newer: Press ⌘ + Shift + N.
• Mozilla Firefox: Press Ctrl + Shift + P.
• Microsoft Edge: Press Ctrl + Shift + P.

If you can see the category list and update the type in a private window, clear your cache and cookies to improve the browser's overall performance. As an alternative, use a supported browser.

In addition, the following reference covers all of the specifics on how to classify downloaded data and assign it to the appropriate account: Categorise and match online bank transactions in QuickBooks Online. Following that, you'll learn how to split entries between multiple accounts and remove duplicates.

These resources also provide detailed information on the default accounts set up in QuickBooks, as well as instructions for updating the detail type and account type.

• Learn about the chart of accounts in QuickBooks Online 
• Change the type of an existing parent account or subaccount 
• Learn about account types and detail types 

Reach out to me again f you require any additional information about managing your categories or other QuickBooks issues. I'm always willing to lend a helping hand. I wish you continued success with your business.