Welcome to the QuickBooks UK Community
We're excited to have you here. The QuickBooks Community is a place for small business owners, accountants, and QuickBooks users to connect, share knowledge, solve problems, and help power prosperity for themselves and their clients, whatever plan you’re on.
This guide is your orientation: a quick look at how the Community works, the simple guidelines that keep it valuable for everyone. Take some time to explore, join a discussion, and make yourself at home
Here you’ll find:
- 24/7 access and support from QuickBooks experts.
- Tools, regularly updated guides, and expert articles.
- Community events and drop-ins.
- Thousands of like-minded users.
You don’t need to do everything at once. Start with what you need right now.
How We Keep This a Great Place:
The QuickBooks Community works best when it feels welcoming, useful, and trustworthy. Most of that comes down to a little common sense, but here's what we ask of everyone who participates.
- Keep it respectful and constructive. Remember the person behind the username. Be professional, solution-oriented, and inclusive of diverse perspectives. Constructive dialogue helps everyone, while harassment or abusive language is strictly prohibited.
- Keep it organised. Posting on the right board and staying on topic helps everyone find answers faster. If something new comes up, start a fresh discussion rather than steering an existing thread off course, and skip posting the same question across multiple boards.
- Keep it private and use good judgment. Never share sensitive personal, financial, banking, or client information (yours or anyone else's) and don't repost private messages without permission. Because this community runs on advice from fellow users, a fix that worked for one business may not fit another. Always verify guidance before relying on it for your books, your business, or your clients.
Keep in mind that any and all content you post on the Community is viewable publicly. So make sure you are not sharing any personally identifiable information such as email address, company info, etc.
I’m new or setting things up:
New to QuickBooks? If you’re within your first 90 days, you can take advantage of a free onboarding call to help you get set up the right way. Check if you're eligible here.
What to expect: A guided session focused on setup and helping you feel confident using QuickBooks.
This is not for if you:
- Are seeing an error message
- Can’t access a feature
- Notice something that used to work has stopped
- Need help fixing an issue in your account
Get in touch with support for additional help.
I just want to learn how to do something
If you’re looking to learn how to do an everyday task, you can usually get going straight away using our expert guides.
Popular help articles:
- Connect your bank or credit card to QuickBooks
- How to raise your first invoice
- How to add a customer or supplier
- How to record and categorise expenses
- Set up and manage VAT in QuickBooks
If you have any questions about how to use the Community or requests for additional content, please let us know in the comments below!
Search for answers and/or ask questions:
Our Q&A Boards are packed with QuickBooks expert advice and fellow business owners, accountants, and bookkeepers sharing tips, solutions, and best practices. You can browse existing topics or jump into the conversation anytime. Here’s how:
- From the Home page, click the QuickBooks Q&A Board to view all available product sections.
- Choose a topic, then select any discussion to open it.
To participate, simply click Reply and join the conversation.
Ready to get started? We're glad you're here to be part of the conversation. Whether you have a quick question, a complex problem to solve, or insights to share, this is the place to do it. Dive into the discussions, share your expertise, and help us continue building a supportive community for everyone. Welcome aboard