What is the correct way to post a payment on account on the Customers account?

Hi stuart-tollervey We've included a link that inform you how to account for pre-payments from customers. The first option is if you don't have to account for VAT, if you want to account for VAT then you'll use the second option.https://quickbooks.intuit.com/learn-support/en-uk/service-items/how-to-record-customer-prepayments-for-products-or-services/01/239560#M41