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July 22, 2026
Question

Can anyone tell me what the inbox in dashboard is for? Is it live info? I have 4 messages there that don’t seem to relate to me. Any ideas?

  • July 22, 2026
  • 1 reply
  • 3 views
I have never seen the inbox before and there’s no explanation of where the messages are from

1 reply

QuickBooks Team
July 22, 2026

The Inbox in your QuickBooks Online dashboard is a message center for account notifications. It displays messages from QuickBooks, including alerts and updates. Some messages are live and may update in real time. If the messages don’t seem relevant, they may be general notifications sent to a group of QuickBooks users rather than specific to your account.

 

I’ll keep this thread open for any follow-up questions you may have.