Constant Intrusive Pop-Ups and Upgrade Ads in QBO - Frustrating & Unacceptable
Hello Community and Intuit Representatives,
I am writing to express my extreme dissatisfaction as a paying QuickBooks Online customer. My company, Lehman Construction, pays a significant amount for this service, but the user experience has become incredibly frustrating due to constant, intrusive pop-ups and advertisements for upgrades.
It's nearly impossible to navigate the system to pull basic reports (as seen in the screenshot attached to my feedback submission) without having to dismiss multiple ads. This is not the "heavy lifting" or "better" service I signed up for. Instead of saving me time, these interruptions are a major time-sink.
Are other users experiencing this? Is there a way to permanently disable these sales pitches?
Intuit, please listen to your paying customers. Focus on providing value and a clean, ad-free environment for the core accounting tasks we rely on you for, instead of constantly trying to upsell us.
Thank you,
A Frustrated Customer