Accessing Past Time Entries

Let’s perform some troubleshooting steps so you can access past time entries in QuickBooks Online, zjohanson.
 

Clearing your browser’s cache often resolves display issues that may prevent you from opening time entries. Use the appropriate guide for your browser here:
 

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge
   

If clearing your cache doesn’t resolve the issue, consider using a different supported browser to avoid browser-specific problems.

Also, is your QuickBooks Online account integrated with QuickBooks Time? If so, ensure that the integration between QuickBooks Time and QuickBooks Online is properly set up, as syncing issues between the two apps can affect your ability to view time entries. To add information for your time entries, see this article: Add notes to your current timesheet or a previous timesheet in QuickBooks Time.
 

As an alternative, you can use the Time menu in QuickBooks Online to filter by date and view past time entries. Here’s how:
 

1. Go to the Time menu and select Time entries. 
2. In Display by, select Date.
3. Select the Date range for the past entries you want to view.
4. Enter your team member’s name if you need to edit the time for a specific team member. 
5. Select Edit next to the timesheet and click Save.
    

For more guidance on managing time tracking in QuickBooks Online, check out this article: Set up and manage time tracking in QuickBooks Online.

If you have further questions or need additional help with time entries, feel free to ask here in the Community. We’re always here to help.