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July 29, 2026
Question

Apple phones are not showing the correct GPS locactions I'm I the only one having this problem with the Iphones?

  • July 29, 2026
  • 1 reply
  • 9 views
Does not show start locactions

1 reply

QuickBooks Team
July 29, 2026

When start locations fail to show up, it is usually because iOS settings are restricting the app's ability to run or access GPS data in the background.

To resolve this, let's troubleshoot your device. Before proceeding, ensure that you're set up correctly and have the latest version of the app.
 

Here’s how:

  1. Open your Settings, then tap Privacy & Security.
  2. Select Location Services.
  3. Find and select Workforce in the list, and set Allow Location Access to Always.
  4. Turn on Precise Location.
     

If the issue persists, you can move on to the next troubleshooting steps.

 

Let us know in the comments if you have follow-up questions.