I'll share some insights about setting up online banking in QuickBooks Online (QBO), so you can manage your account accordingly.
Based on your description, I can tell you've sign up for a US-based QBO account. You need SSN and/or EIN to complete your company setup (please see the screenshot below for your reference). Once you don't have any of that information, you're unable to utilize the services like online banking.
Please don't hesitate to let me know in the comments if you have other banking concerns or questions about setting up your QBO account. I'm always around to help. Take care, and I wish you continued success, @shivaspt.
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