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January 28, 2026
Question

can't get QB to print W-2s

  • January 28, 2026
  • 1 reply
  • 15 views

I can't get QB to preview/file/print 4th quarter payroll tax forms, nor W-2s...   I have talked to Payroll Support - the guy told me others were having technical internal QB issues as well.  Just wondering if anyone has had the same issue and has a solution?!?!

1 reply

QuickBooks Team
January 28, 2026

Hi, Gilboa456.

 

I understand how important it is for you to print your payroll tax forms, as it’s a key step in managing your payroll records and ensuring your compliance with tax regulations.

 

Since this issue has already been reported, I recommend contacting our Payroll Live Support team for further updates. They can revisit the matter and work towards finding a resolution as quickly as possible.

 

Here’s how:

 

1. Click the Help menu or the (?) icon in the upper-right corner of QuickBooks Online.
2. Go to the Assistant tab.
3. Type "Payroll Support" and press Enter.
4. Provide a brief description of the concern and click Continue.
5. Choose your preferred option: Have us call you or Chat.

 

Before contacting them, we recommend checking their support hours to ensure timely assistance.

If you have any additional questions or need further clarification, don’t hesitate to reach out.