Does Run Payroll not work anymore?

We don't want you to experience any inconvenience when running a payroll, Mikey. Allow me to provide some other steps so you can run payroll for an hourly employee in QuickBooks Online (QBO).

To assist you appropriately, may I ask if you have received any specific errors when running payroll or just a blank screen?

In the meantime, let's check if it's a browser-related issue. We can start by opening your account in a private window as it ignores historical data. These are the keyboard shortcuts:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

If you're able to run payroll for an hourly employee, then it's safe to say it's being caused by your browser. You'll want to clear your regular browser's cache so the system can start fresh.

Furthermore, you may check out this article to learn how to view important info about your business and employees: Run payroll reports.

Should you have additional questions about payroll or any QuickBooks-related queries, please don't hesitate to reply to this post. I'm more than happy to help. Take care.