Question

enter balance hours on newly created PTO code in Time

Forum|Forum|8 months ago
October 31, 2025
2 replies
55 views

We want to reward our employees who have good attendance by giving them 8 extra paid time off hours each quarter. I am calling these hours Eureka hours and I have created a PTO call in TIME call Eureka. I didnt created this code in QB online payroll.

I want them to be able to request this PTO from their workforce APP whenever they want to use ir for time off.. Just like vacation.

I created the code but I don't know how to enter a balance for this code in TIME. Not all employees qualified so I will need to pick and choose employees.
Thanks

L

LDOAuthor

I think i may have found the place where I add balances, but when I try to save the balance it says:

"you need to configure Accrual Settings for this person before you can adjust their ledger"

Thanks

laura

L

lin_jcaj

Level 9

We can easily streamline this process by enabling the Track Accruals option, LDO.

Here's how you can do it:

Head over to the Time Off Codes window.
Find the Eureka hours code and click the pencil icon to edit it.
Check the box labeled Track Accruals.
Once done, click Save.

If you have additional questions, feel free to leave them in the comments, and we will assist you promptly.

L

LDOAuthor

When I run payroll the eureka hours do not show up. I would have loved to have seen a new line in the run payroll hours called EurekA, if i go to edit the hours before i approve the check i still dont see eureka hours and even worse the eureka hours are added to the regulars hour and at the very least they should be paid time off hours,

The employees can "choose" eureka reward hours to be paid from their workforce app. But they cant see where we paid them the eureka hours. For some reason QB puts the paid eureka hours into the regular cvategory. At the very least the paid eureka hours should show up in the paid time off hours,

please help

thanks

L

lin_jcaj

Level 9

Hi, LDO.

Just checking in to see if the solution we shared worked for you.

Did it fix the issue, or are you still having trouble?

Happy to help if you need any more assistance!

L

LDOAuthor

Not yet! Are the PTO codes you show in your example supposed to show up on an employees stub?

I want the employees to see how many Eureka hours they have taken.

Thanks
LDO

Tori B

QuickBooks Team

Good evening, @LDO.

Thanks for checking back with us. I hope your day has been great so far.

Since you have your Eureka hours set up in QuickBooks Time, you'll need to set up the Eureka policy in QuickBooks Online (QBO) Payroll and link the time tracking in QuickBooks Time.

In QuickBooks Online Payroll:

Navigate to Payroll and select Employees.
Click on the employee's name.
In the Pay types section, tap on Start or Edit.
Scroll to the Time off policies section. From the relevant dropdown (e.g., Paid time off, Vacation pay, or Sick pay), select Add new [time off pay] policy.
Complete the on-screen fields, including how hours are accrued (per hour worked, per paycheck, annually, etc.) and any maximum allowed hours.
Enter the employee's current balance if needed.
Hit Save when finished.

Once a time off policy is correctly set up and used during payroll in QBO, the used hours, accrued hours, and available balance should automatically appear on the pay stub.

For more information about this process check out these help guides:

That should do the trick. Please let me know if there is anything else I can assist you with. Have a good one!

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