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donna15680
October 10, 2025
Question

Form 941 for 3rd quarter 2025

  • October 10, 2025
  • 1 reply
  • 6 views

In checking payroll numbers for Form 941 for the 3rd quarter 2025 I found an error on line 2 of the 941, QuickBooks is adding pre-tax cafeteria plan health insurance (Premium Only Sec 125 plan) reimbursements to taxable wages. I have been using QuickBooks for payroll for 25 years and this is the first time I've had this problem. Is anyone else having this problem?

1 reply

T
TrixieDQuickBooks Team
QuickBooks Team
October 10, 2025
I truly appreciate your loyalty with QuickBooks Desktop over the past 25 years, donna15680. It speaks volumes about your commitment to efficiently managing payroll taxes/forms and your familiarity with the software. Let's work together to get this issue sorted out.

How health insurance premiums are populated on the Form 941 depend on the configuration of the payroll item. It could be that there were changes in the setup causing the amounts to be added to the taxable wages. To isolate this, let's ensure that the tax tracking type of the item is set to Premium Only/125. Then, verify that the income, social security, and Medicare taxes are selected.

Here’s how:

  1. Go to Lists, then select Payroll Item Lists.
  2. Locate the cafeteria plan item, then double-click on it.
  3. Keep clicking Next until you reachTax tracking type.
  4. In the dropdown, select Premium Only/125.
  5. Follow the on-screen instructions until you reach the Taxes section.
  6. Click Default to check all the taxes reported on the 941 form, then Save.

Once done, run a payroll checkup to remove the taxable wage base. Then, correct the tax amount using a liability adjustment.

If you need more help, please don’t hesitate to add a reply below. We’re here to help.
D
donna15680Author
October 13, 2025

Trixie

I just wrote a detailed reply and it wasn't authenticated so was lost. Short answer:

I'm setup correctly, the program is updated and I updated from Accountant's Version 2023 to Enterprise Accountant 24.0.

Quarter 2 was fine so there must be a flaw in one of your payroll updates since 2nd quarter filing.

Social Security and Medicare wages are correct. Line 2 wages subject to withholding is not.

I really am very experienced and have checked every scenario where I could have made a mistake but we've been using this payroll item for many years and this is the first time I've had this problem

Donna R

A
ArielIQuickBooks Team
QuickBooks Team
October 13, 2025

I completely understand your position, and it’s clear from your detailed review and extensive experience that you’ve thoroughly explored every possible cause on your end, yet you still encounter this issue, @donna15680. Given the circumstances, I recommend reaching out to our Live Support Team, as they have the specialized tools and resources to provide you with the best possible solution.

 

To connect with our support, you can follow these steps:

 

  1. Open QuickBooks Desktop.
  2. Click on the Help menu at the top right, then select QuickBooks Desktop Help / Contact Us. This will open the Help window.
  3. In the Help window, use the Search questions, keywords, or topics field to type your question or the topic you need assistance with. You’ll see a list of relevant articles and resources.
  4. Note: If you don’t find the information you need, hit Contact Us at the bottom of the window to connect directly with a support expert.
  5. Select your preferred method of assistance: either request a callback or initiate a live chat session.

 

Please be aware of the support availability hours to ensure you can reach out at the appropriate time. For QuickBooks Desktop Pro, Plus, Premier and Mac versions, support is available Monday through Friday from 6 AM to 6 PM Pacific Time, and is closed on Saturdays and Sundays. For QuickBooks Desktop Enterprise, support hours are Monday through Friday from 5 AM to 7 PM Pacific Time, and on Saturdays and Sundays from 6 AM to 3 PM Pacific Time.

 

We know payroll matters can be challenging, especially when unexpected issues arise. Please remember that our support team is available to help you during these hours and is dedicated to getting you back on track as quickly as possible. If you have any questions or need additional assistance before contacting them, I’m here to help.

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