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gunbarrel2020
August 3, 2022
Question

Former employee can't register with new employer

  • August 3, 2022
  • 15 replies
  • 107 views
New employer uses Intuit as well.

15 replies

JenoP
JenoPQuickBooks Team
QuickBooks Team
August 3, 2022

Hi there, gunbarrel2020.
 

Can you tell us if there's an error message? I just want to make sure that we're giving you the right steps and details to resolve the issue

 

Please add a reply below to share more details. We look forward to it. 


 

W
Willbum
June 5, 2023

Mine just keeps saying that it seems I can’t get into my account whenever I try to follow my new employers link. But when I open a new tab and don’t use his link I can log in fine, but I can’t register with my new job. There’s zero info from him on my portal

Z
ZackE_Moderator
Moderator
June 5, 2023

Thanks for joining the Community and getting involved with this thread, Willbum.

 

You can use your previous QuickBooks Workforce login credentials with the new employer you're working with. If the link your employer sent you isn't working, I'd recommend requesting that they send a new invite.

 

In the event they send a new invitation and it continues giving you issues with getting into your account, you'll want to try using a different email address for the registration process.

 

Please get back with me here and let me know how these troubleshooting processes work for you. I'll be looking forward to your reply. Have a lovely day!

K
KaiAlbert
March 4, 2024

I have a similar issue. I have a new employer who cannot add me to Workforce because he receives an error stating that my name is already being used. I haven't worked for my former employer in over 2 years. How can my new employer get me on his payroll?

I
IrizA
Level 2
March 4, 2024

Hey there, KaiAlbert. I know some helpful information regarding this. 

 

For your employer to add you to his payroll or the workforce, it's important to ensure that you provide your new employer with your QuickBooks Workforce account information such as your email address if you currently have one with another employer. On the other hand, if you have access to QuickBooks Online (QBO), you'll need to use different email address for QBO and workforce. 

 

I'll provide some articles for you to use as your employer adds you to his payroll: 

 

 

Let me know in the comment section if there's anything else you'd like to ask. I'm still here to help you. 

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