Getting an error on my Payroll to do list: Fix payroll journal sync error. What do I do?

This error occurs when an employee is inactive or if essential employee information is missing, EWM.
 

To resolve this, review the employee’s details and make sure to update any missing or incorrect information. 

Here’s how:
 

1. Navigate to the Payroll tile.
   
2. Under the Overview tab, locate the TO DO LIST section, where errors will be displayed.
3. Click View details to access the specific information that needs to be corrected.
    

To activate inactive employees, follow the steps below:
 

1. Go to Payroll and select Employees.
   
2. From the Active Employees dropdown arrow, select Inactive Employees.
3. Find the employee with an exclamation point, indicating missing or incomplete information.
4. Click on the employee and fill in the required information.
5. After updating the missing details, click the Action dropdown arrow and select Change status.
6. In the Status dropdown, choose Active.
7. Hit Save to apply the changes.

The Community team is always here to help if you need further assistance.