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sumeet-sharma
December 4, 2023
Question

Having trouble with Quick books .. Withholding submission to MN State. Unable to sort this for more than 2 weeks with multiple calls to quickboks.

  • December 4, 2023
  • 1 reply
  • 7 views
No text available

1 reply

JenoP
JenoPQuickBooks Team
QuickBooks Team
December 4, 2023

Hi there, sumeet-sharma.

 

We'd want to make sure that we get this sorted out. Can you share more details what happens when you submit the tax payment? Is there an error message?

 

We're asking these questions to make sure that we'll give you the right steps and information to help you resolve the issue.

 

Please reply back to us to share more details. Thanks!

S
sumeet-sharmaAuthor
December 4, 2023

I have opened multiple cases with quick book support  ...e.g Case: [removed].

 

There is no error ... the Withholdings are not being sent automatically to MN state.. I performed all steps as recommended by quick books support but each time I do payroll, It says it puts the amount in Manual and I am forced to manually submit the amount on MN state website. It has been 2 weeks plus and the issue has not been solved.  I have uploaded authorizations multiple times , talked to MN State , but no one can figure out how to switch to automatic payments. 

 

I just do not know what to do here. 

 

D
DebSheenD
Level 5
December 5, 2023

I understand how time-consuming it is when something isn't applicable the way you need it, @sumeet-sharma. Getting this resolved for you is our priority, and I'm here to share updates about activating your e-services.

 

To ensure that we provide the highest level of assistance, our dedicated Next Level Help team is actively working on finding a solution to this.

 

Rest assured that we're taking this situation seriously, and expect timely updates from one of our representatives via email notifications as soon as possible.

 

We appreciate your patience and understanding as we work towards a resolution to this matter. If anything comes up in the meantime, please get back to us in this thread, and we'll make sure to provide further help, @sumeet-sharma.

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