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December 6, 2022
Question

How can I find e mails that been sent out though QuickBooks?

  • December 6, 2022
  • 1 reply
  • 1 view
No text available

1 reply

Moderator
December 6, 2022

Hello, userservicepro1977.

 

I know how important it is for you to keep track of emails sent using QuickBooks. It isn't possible to retrieve or look back at emails sent from the software. To view those emails, you'll need to ask the recipients.

 

Alternatively, you can utilize the Email me a copy feature to receive a copy of the emailed transaction moving forward.

 

Here's how:

 

  1. Go to the Gear icon in the upper right corner.
  2. Select Account and Settings.
  3. Click the Sales tab on the left.
  4. In the Messages section, click the Edit icon (pencil image).
  5. Put a checkmark in the Email me a copy at [your email address] box.
  6. Click Save and Done once you're through.

 

You can also review these emails in the audit log. I'll show you how.

 

  1. Go to the Gear icon and click Audit Log.
  2. Find the transaction, then under the History column, choose View.
  3. Then click the black arrow next to the Date and time of history.

 

I also encourage you to go to our Help page, where you will find articles that will assist you in completing your QuickBooks tasks.

 

You can leave a comment below if you need further assistance. I'll be around to help you.