Allow me to share information on removing a state in your Payroll Taxes in QuickBooks Online (QBO).
Yes, you can remove a state in your Payroll Taxes in QBO. However, you must ensure that this location is not designated as your primary location and that there are no employees assigned to this location or payrolls running for this location.
Here's how:
Go to the Gearicon, then choose Payroll Settings.
Locate Work Locations, then click the pencil icon to make some changes.
Moreover, I’ll be leaving you with the following articles that entail exempting your employees from Federal or State Withholding taxes and setting up your employee's payroll taxes in a new state:
There isn't even a "Delete work location" option and if you try to delete the frequency of how often you file, it tells you you have to have at least one entry so it won't delete anything.
I can see the importance of removing the state from your payroll tax in QuickBooks Online (QBO). Let me share a more detailed explanation regarding this.
Since the Delete work location button is not showing on your end, we can proceed with troubleshooting your browser. Browsers use cache to speed up the loading of web pages, but over time, it accumulates and leads to unusual behavior of the program.
To address this, log in to your QBO account using an incognito or private browser window. This will enable you to work with a clean slate. Please use these keyboard shortcuts:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + N
Safari: Command + Shift + N
Then, follow the steps provide above by my colleague about deleting your work location. If it's successful, clear your regular browser's cache to remove specific issues and help the program run efficiently. Also, you can use other devices and supported browsers to ensure everything works as expected.
Please note that you can't remove it if there are employees assigned to it or you've run payroll for it.
Regarding the frequency of payroll, this is functioning as intended. A minimum of one pay frequency is required for your federal tax information to run payroll successfully. As a workaround, you can create a sample frequency, which will allow you to remove the unwanted one.