How do I report third-party sick pay using QB Online Payroll Core. I got a report from our short-term disability provider regarding disability payments for an employee.

You will need to reach out to our Live support team to process your employees' third-party sick pay in QuickBooks Online (QBO) Payroll Core, Vicki.

Please note that our dedicated Support team will ask the following information, which the IRS requires for reporting purposes, when processing third-party sick pay:

• Employee's name
• Employee's Social Security Number
• Sick pay is paid to the employee
• Federal income tax withheld
• Employee Social Security tax withheld
• Employee Medicare tax withheld
• State tax withheld
• Federal Employer Identification Number (EIN) number

Here's how to connect with them:

1. Inside QuickBooks Online, navigate to the Help menu.
2. Select the Search option and type "contact support".
3. Choose the Contact Us tab at the bottom.
4. Enter the question, keyword, or topic you need help with.
5. Follow the prompts, then choose a way to connect with us.

To ensure timely assistance, please refer to our support hours.

The Community is open all the time in case you have more questions for us.