If you're referring to employee-paid taxes that were overwithheld, you'll initially want to create a payroll summary report. This gives you your total payroll wages, taxes, deductions, and contributions. You can use it to help identify wage and tax discrepancies.
After you've identified the wage and tax amount discrepancy, you'll want to get in touch with our Customer Care team to correct your employee's paycheck.
Here's how:
Use the Help (?) icon.
Click Contact Us.
Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
After Intuit fixes your employee's paycheck, you'll receive an email with instructions on how to refund overwithheld taxes.
I appreciate the input. I actually am referring to a post-tax deduction. I erroneously deducted money from the wrong employee. While I can now deduct it from the correct employee, I was trying to figure out how to re-imburse (post tax) the employee I charged in error...