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April 28, 2024
Question

How do I turn off recommendations to take online payments etc?

  • April 28, 2024
  • 2 replies
  • 42 views
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2 replies

ShyMae
QuickBooks Team
April 28, 2024

Hello there, @adam-biggeorgesp. I'm here to provide information regarding the recommendations you've been seeing in QuickBooks Online and help you achieve your goal. 

 

These recommendations are designed to provide valuable guidance and inform you about new features available to enhance your experience. There's no way to turn it off completely, but you can click the X or No, thanks to buttons to disregard them. 

 

If you'd like to block these recommendations or ads, I recommend installing a pop-up blocker in your browser. 

 

Let me show you how to do it: 

 

  1. Click on the lock icon on the left of the address bar. 
  2. Select Permission for this site (Mozilla browser) or Site settings (Google Chrome).
  3. Hover over to the Pop-ups and Redirects section, then choose Block from the drop-down menu. 

 

If you are using a Safari Browser, you can follow these steps:

 

  1. Open your Safari browser.
  2. Pick Safari, then Preferences.
  3. At the top, select Websites.
  4. On the left sidebar, pick the Pop-up windows.
  5. Choose Block in the pop-up menu for the website.

 

Moreover, I'll be adding these articles to help manage your QuickBooks Online account effectively:

 

 

You can input your response below for follow-up questions about the pop-up recommendation or anything else. I'm consistently here to assist you, @adam-biggeorgesp

ShyMae
QuickBooks Team
April 30, 2024

Hi @adam-biggeorgesp,

 

Hope you’re doing great. I wanted to see how everything is going about the recommendation concern you had the other day. Was it resolved? Do you need any additional help or clarification? 

 

If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!