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P
patents-uschlaw-
February 10, 2024
Question

How to change bank account for direct deposit?

  • February 10, 2024
  • 3 replies
  • 73 views
how to change employee bank account for direct deposit?

3 replies

C
CamelleTModerator
Moderator
February 10, 2024

I've got the steps in changing your employee's bank account for direct deposit, patents.

 

To update your employee's bank account, here's how:

 

  1. Go to Payroll and choose Employees.
  2. Locate and select the name of the employee.
  3. From the Payment method section, click Edit.
  4. Enter the new bank account information and hit Save.

 

Moreover, here's an article to help you update your company's payroll bank account: Change your payroll bank account.

 

I'm still all ears if you have additional questions about managing your employee's bank account. Just comment below, and I'll get back to you. 

N
NexusWPB
July 17, 2024

I follow the steps as listed. Click save. The following error message appears, 'An error has occurred while submitting bank account information'.

 

Despite attempting this process on different days, I continue to have this error message. Please advise. 

 

I've not had this error message reported with other employee's direct deposit setup.

S
Shania_CQuickBooks Team
QuickBooks Team
July 17, 2024

Glad to have you here in the Community, @NexusWPB.

 

I see that you have been dealing with this issue for a while. I understand how crucial it is to have Direct Deposit working smoothly for your employees. Let me guide you to the appropriate channel where Support Specialists can use tools like screen sharing and double-check what’s causing the issue.

 

  1. Access your QuickBooks Online (QBO) company.
  2. Go to Help (?) and select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Select the preferred method of contact (phone or chat).

 

To make sure you get prioritized on your concern. Please check out the support hours and contact them at a time convenient: Support hours and types.

 

Feel free to check these articles to learn more about managing your employee's direct deposit in QuickBooks Online Payroll:

 

 

I'm only a comment away if you have questions regarding direct deposit or any QuickBooks-related concerns. Take care and enjoy your weekend, @NexusWPB.

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