I am currently not seeing the payroll item called vacation pay. It could have been made inactive. How do i retrieve it?

Welcome to the Community space, Dwayne. Allow me to share some insights about the payroll item in QuickBooks Online (QBO).

To see the payroll item named vacation pay, select the Vacation pay item in the Time off pay policy.

1. Go to Payroll, then select Employees.
2. Choose the employee's profile, navigate to Pay type, and click Edit.
3. Scroll down to the Time off pay policy section, and choose the Vacation pay in the dropdown. 
   
   

Moreover, when running the payroll, ensure you are ticking the box for it to show in the table.

If you're still unable to locate the vacation payroll item, I suggest creating a new one. Please note that payroll items cannot be deleted or inactivated, they can only be unassigned from an employee while still existing in the system.

Additionally, you can also run a payroll report to get a closer look at your business' finances: Run payroll reports.

Let me know if you need further assistance with your payroll items in QBO. I'm here to help. Have a great day!