Thanks for coming here with us for support. I want to make sure that you can process your payroll @deal1tc.
If you are able to delete the check that needs correction, you can then proceed to run a paper check separately. Deleting or Voiding paychecks in QuickBooks Online (QBO) is easy. The process will depend on your payroll service processing time. You can delete a paycheck if it hasn't been processed yet. You can void a paycheck if it is already cashed. To do so, please refer to these steps:
Go to the Payroll menu, then select Employees.
Click Paycheck list.
Pick the check you'd like to delete.
Select the I understand that this action cannot be undone checkbox.
Otherwise, I recommend reaching out to our Payroll support team. They can pull up your account in a secure place and help you delete or void the paychecks.
Here's how you can reach us:
Go to the Help menu at the upper right.
Select Contact Us.
Enter your concern.
Click Let’s talk.
Choose Get a callback.
Type in your contact info.
Select Confirm my call.
You can check out this article for our most updated contact information and scheduled hours: Support hours and types.
I'll share these links to help with your payroll processing in QuickBooks Online: