I need to know why my employees didn't get paid today.

There are several reasons your employees might not have received their expected pay, ne8.

Here are some common causes to consider:

• There is an issue with the financial institution, such as delays in the direct deposit processing.
• The scheduled pay date falls on a weekend or holiday, which may push payments to the next banking day.
• Payroll was submitted after the 5:00 PM Pacific Time cut-off for processing. In this case, payments are processed on the next banking day.  
• Employee bank account information is incorrect.

Let’s go through the reasons listed above to identify the issue and ensure that payroll is processed correctly.   

Also, the time it takes for employees to receive their pay depends on your payroll processing or lead time. To verify your specific funding time for your direct deposit, follow these steps:

1. Navigate to the Gear icon and go to Payroll settings.
2. Scroll to your Direct Deposit section.

If your employee hasn’t received their funds on the scheduled payday, I recommend contacting our payroll live support team. They can investigate the issue and help resolve it promptly. 

Feel free to reach out if you have other questions about direct deposits. I’m here to help.

Having the same issues with 4 companies.