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T
t-helekahi
June 13, 2021
Question

I turned off automate taxes, so why is QB still auto withdrawing 941s to the IRS? I paid them manually already on EFTPS. Can anyone tell me how to stop QB doing that?

  • June 13, 2021
  • 5 replies
  • 77 views
QB Online

5 replies

MJoy_D
MJoy_DQuickBooks Team
QuickBooks Team
June 13, 2021

I'm here to share some information on how to turn off automatic tax payments and form filings, @t-helekahi.

 

You can go to your Payroll Settings to turn off automatic tax payments and form filings. 

 

Follow the steps below:

 

  1. Go to the Gear icon (⚙) and select Payroll Settings.
  2. In the Taxes and forms section, clear the Automate taxes and forms checkbox.
  3. Click on Save.

 

Refer to this article for more information about turning off automatic tax payments and form filings: Manage automatic tax payments and form filings.

 

If you are already done performing these steps and still your taxes are filed and paid automatically, then I suggest reaching out to our Customer Support team. They can isolate this issue that you're having and help you in resolving it.

 

You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below: 

 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support.

 

Check the following article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

 

You can learn more about tax payment and form filing questions in QuickBooks Online: Get answers to your payroll tax payment and filing questions.

 

I'm always here if you need help with your taxes. Let me know by leaving a reply below. Take care and have a great rest of the day!

C
cameron0316
March 23, 2023

I have has QBO set to auto-file and -pay for payroll taxes.  I switched to a new accounting system on 12-31-22 but still had to process a few payrolls through QBO and my new system.  I want to turn off the auto-file and -pay, but it seems like QBO will still file and pay Q1.  I don't want that to happen because my new accounting system will be used for filing the complete quarter.  Is there a way to stop the filing and payment from happening?

K
Kevin_CModerator
Moderator
March 23, 2023

There's no option to stop the automated tax payments and filing for this current quarter, cameron. Let me share additional details about this option.

 

Since today is already part of the first quarter, QuickBooks Online (QBO) will still handle this quarter even if you turn off the Automate taxes and forms feature now. If you turn it off, you can only file and pay your taxes starting April 1.

 

Here's how you can turn this feature off:

 

  1. Go to the Settings ⚙ icon, then click Payroll Settings.
  2. Tap Edit ✎ in the Taxes and forms section
  3. Untick the Automate taxes and forms checkbox.
  4. Select how you plan to make your tax payments and filings, and click Save.

 

You can visit this article for more details about this process: Manage automatic tax payments and form filings.

 

Also,  you can always reach out to our Payroll Support Team in case you need further assistance with changes in your filing process.

 

Furthermore, you can check out this article as your reference in filing your payroll taxes and forms in QBO: Pay and file payroll taxes and forms in Online Payroll.

 

I'm only a post away if you need more help completing your other QuickBooks tasks. It's always my pleasure to help you out again. Have a good day!

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