The data that shows in the Payroll menu depends on the transactions you've entered in QuickBooks. You can double-check the paychecks that you've created and see if these match your payroll reports and records.
If everything is fine and the balance is still incorrect, let's run some basic troubleshooting steps. Sometimes local internet cache files stored in the system can cause unexpected behavior in the product.
To isolate the issue, open your account in a private window. Simply press the following shortcut keys:
Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
If the balances are now correct, go back to your regular browser and clear its cache. If the issue persists, use another supported browser. This might be a temporary issue with QuickBooks and the current browser that you use.