Try opening your QBO account on any private/incognito browser. If the same error persists, you can signup for a separate Melio account for free to integrate with QBO.
I wish you didn't have to experience not being able to access online Bill Pay this long. Don't worry, I've got the necessary fixes to help you get around the issue.
In some cases, issues in the web browser may affect unexpected behaviors in the program. That said, I suggest opening QuickBooks Online (QBO) in a private window for a fresh start.
If you're interested in sending payments to foreign vendors using Bill Pay for QBO, please refer to this article: Send international payments using Bill Pay for QuickBooks Online. With just a few clicks, you can access international transactions from your account faster.
Please keep us updated if you have further concerns with accessing Bill Pay. I'm here to make sure everything is taken care of for you. Have a fantastic week!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.