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New Member
July 27, 2026
Question

Is there a way to redo a payrun when the super payment I initially submitted was cancelled?

  • July 27, 2026
  • 5 replies
  • 297 views
I cancelled it because I needed to add other super payments in. I thought it would just go back to the submit button. Also, there was an unapproved leave that we need to include in the payrun.

5 replies

QuickBooks Team
July 27, 2026

If an automated super payment has already been made for this pay run, you won't be able to edit it directly. Instead, you'll need to reprocess and lodge the entire pay run. Make sure to double-check that the leave request has been fully approved beforehand, as this will ensure that the system automatically includes it in the new submission.

 

Alternatively, if you process your super payments manually, you can unlock the existing pay run, make the necessary adjustments for leave, and re-run it directly.

 

Don't hesitate to reach out if you have further questions.

New Member
July 28, 2026

Hi Erika, thank you for your response. I process the super payments manually. I was able to unlock it and just added the leave manually too as it’s not appearing despite being approved already.

I hit finalise but the problem is, the button for super is just the “Review super payment”. There’s no way to submit again. Is that not possible already?

QuickBooks Team
July 28, 2026

You can absolutely still submit your payments, but a bit differently this time. The Review super payment appears because you unlocked and re-finalised the pay run with the updated leave and extra super.

 

Clicking this button will take you to the super batch management screen, where all updated figures, including any missed superannuation contributions and adjustments, appear.

 

If you've confirmed that the contribution details match the necessary adjustments and have already made the manual payment via your bank, you can mark them as paid in QuickBooks. This step tells the system that you've manually settled the liability.

 

Please leave a comment below if you have further questions.