Leave time is not tracking correctly for just one employee.How do I fix it

Good morning, @lawna.

Thanks for reaching out to the QuickBooks Community for support. I hope you're having a great day so far. 

To gather more details about your issue, would you mind if I asked a few clarifying questions? 

1. When you say "time is not tracking correctly for just one employee", do you mean their leave time exceeds their accrual balance? 
2. Is the employee receiving any time in their accrual balance? 
3. Did this issue just start, or has this been an issue for the employee since added? 

Any additional details you can share will be a great help in providing the right solution for you. 

In the meantime, let's try some basic troubleshooting steps. Start by accessing your QuickBooks Online account in a private or incognito window. Here are some shortcut keys:
 

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

If it's working well, go back to your regular browser and clear its cache and cookies to start over fresh. Switching to other supported browsers can also help fix this issue.

I'll be sure to keep an eye out for your reply. Please don't hesitate to let me know if you have any other questions or concerns. Take care!