Mileage deduction unreadable for some time now. In this App

Good day, usermfelouzis.

I'm here to help ensure your Mileage tracking is working properly in QuickBooks Online.

Let's go through some troubleshooting steps to resolve mileage tracking issues. First, let's check if your auto-tracking in the app is turned on. I'll show you how to check.

On iOS (iPhone and iPad)

1. Open the QuickBooks mobile app.
2. Go to the menu ☰ icon.
3. Select All.
4. Click on Mileage.
5. Tap Auto-track your miles.
6. Follow Allow location access on-screen instructions.
   
   

On an Android phone or tablet

1. Open the QuickBooks mobile app.
2. Go to the menu ☰ icon.
3. Select Mileage.
4. Turn on the Auto-tracking switch.
5. Give QuickBooks permission to track your location. This will vary depending on your Android Operating System.
   
   
   • For Android OS version 10 and below:
     
     • For location permissions, select Allow. If prompted, select Allow all the time.
     • If you are prompted to allow access to your physical activity, select Allow.
        
   • For Android OS version 11 and above:
     • For location permissions select While using the app, then select Ok (if prompted). Then click Allow all the time.
     • If you are prompted to allow access to your physical activity, select Allow.

Also, only users with admin privileges can track mileage for the company file.

If the issue persists, review your device's location settings. Check to see if QuickBooks Online app can operate in the background. If you don't allow it to run in the background the app only tracks trips when it is open and active on your screen. 

Here's an article for more detailed steps in fixing mileage issues: Fix mileage tracking issues in the QuickBooks Online mobile app.

I've also added this link so you will also learn how to set up vehicles and mileage tracking in the QuickBooks Online mobile app.

Let me know how it goes or if you have other concerns about mileage. I'll be happy to help you out. Take care!