My direct deposit was scheduled but has not shown up in the bank

Me too! The AI assistant is spewing nonsense. I can't seem to find a phone number anywhere. I'm not sure where to go from here. I can't even report the problem.

Has anyone found a way to contact them? I've been on hold in chat and don't know who to contact. My employees haven't been paid- we had the money and I submitted payroll extra early. No checks have been deposited. 

Seems like there are several of us either the same issue. 

Looks like we're all having the same issue.... I'm currently on hold to speak with someone (almost at the hour mark) and the automated system is saying "There was an issue with processing payroll, but it has now been resolved. Payroll will be processed today". I am also getting the same message on the employee paycheck list " This employee will be paid by the of the day on 08/29/25". 

Ours hasn't shown up either and it says processed. My employees are freaking out.

Looks like we're all having the same issue.... I'm currently on hold to speak with someone (almost at the hour mark) and the automated system is saying "There was an issue with processing payroll, but it has now been resolved. Payroll will be processed today". I am also getting the same message on the employee paycheck list " This employee will be paid by the of the day on 08/29/25". 

Looks like we are all in the same boat. Chat is magically not working and hold times are well over an hour. Great way to start the holiday weekend.

You know when iam late paying anything i have to pay late fees but i guess there is an exception here

I received the email stating that my employees had been paid.  But the bank still doesn’t have the ACH.  Has anyone been paid yet?