None of our direct deposits worked this pay period?

We regret the inconvenience with your direct deposits not working as expected this pay period, and understand its importance, Steve.

Do you receive an error message or notice anything unusual during the process? Any additional details will help us resolve this issue promptly.

Let's access your QuickBooks account using an incognito or private browsing window. Preventing data storage during your session can simplify the process of identifying and resolving any problems.

Click a link below for step-by-step instructions for your browser:

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

Once you’re able to process direct deposit, switch back to your usual browser and clear its cache, as cached files can sometimes cause glitches. Alternatively, try another supported browser.

You can also consider issuing a paper check to your employee to ensure they get paid on time.

If the issue persists, I would recommend contacting our Live Support team to proceed with the next steps and gather more information about the problem.

If you have any additional questions, please add them in the comments, and we're here to help.