payroll is showing 2 separate tax withholding accounts- can I merge them into a single account? HOW?

When running a payroll transaction in QuickBooks Online, the system automatically creates a new tax withholding account if the default one is deactivated. This is why you may see two accounts—one active and one inactive, caatylertx.

Your plan to merge the old tax withholding account with the current default one is possible. Remember, this process is irreversible. Here's how to merge two accounts:

1. Open your Chart of Accounts and locate the old tax withholding account.
2. Click the drop-down menu beside Run Report, then select Edit.
3. Rename the account to match the name of the current default tax withholding account.
4. Select Save and close.
5. A confirmation prompt will appear. Click Yes to proceed with the merge.

Once merged, this will deactivate the account again, and the transactions will be moved to the current default tax withholding account.

Finally, return to your Profit and Loss report to review the updated data and ensure everything looks correct.

We'll be right here if you need anything else or additional assistance.

Hi caatylertx,

Just checking in to see if the solution we shared worked for you.

Please let us know if everything is now working smoothly or if you're still experiencing any challenges.

We'll be glad to assist further if needed.