I'm here to take care of your concern today, Lorraine. I'll show you how to attach your tax notice to your payroll product.
To begin with, may I know why you aren't able to download the tax notice? Have you received a specific error message? If yes, would you mind sharing it in this thread? This way, I can give you the right amount of information and look into this further.
For the time being, I recommend attaching your tax notice through a private window to narrow down the result. Here are the keyboard shortcuts to save you time:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
To upload the tax notice:
Sign in to your QuickBooks account.
Click on Taxes at the left pane, then Payroll tax.
Tap on Resources.
Select Tax Notice.
Follow the on-screen steps to send your notice to us.
If it works, clear the cache of your main browser to remove browser history. Otherwise, use another supported browser as an alternative.
I'm just a few clicks away to help if you have other questions about your payroll taxes. Just leave a comment below, and I'll get back to you as quickly as possible. Keep safe!
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