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Forum|Forum|2 years ago
June 3, 2024
3 replies
15 views

How do I connect existing plan to Allstate when there is not a prompt under the benefits tab to do so?

Workforce Payroll

RogelioL

Moderator

Welcome to the Community, @RLF3.

I want to assist you here promptly. However, may I ask what you can see on your device when you're under the benefits tab? This way, we can give you the necessary resolution you need.

A screenshot and any additional information will be highly appreciated. Please cover any sensitive information if you're going to provide a screenshot.

I'll be on the lookout for your response. Stay safe.

MT77

Similar issue. I select "Finish connecting plan" from the Benefits tab and a blank pop-up appears (see attached image). Yes, I've cleared cache, cookies, and tried several different browsers and machines. I called support and the resolution was to submit all my information to [email address removed] (which seemed a little sketchy).

MT77

This was the resolution path for Allstate Support: VP Group Customer Service | Vela Point

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