Let's check the tips to help you fix the calculation of your employee's paycheck, @ambulanceservice.
Incorrect pay calculation can be due to employee, tax, or payroll item setup or reaching wage limit. If the limit is reached, taxes will not be calculated. If not, check the setup of your wages, deductions, or contributions to ensure they are correct, then update them if necessary.
Ensure that the employee is set as taxable for the paycheck to calculate, and then delete/ re-create the paycheck if you've made changes to the employee setup.
Here's how:
Go to the Payroll menu in the left panel, then the Employees.
Select the Paycheck list.
Select the paycheck(s), then click the Delete button.
Select Yes.
Once done and the paycheck is still incorrect, I recommend contacting our Online Payroll Support to check its calculation further and find a fix. Our support hours are from Monday-Friday, 6 AM to 6 PM PT.
Here's how:
Click the Help icon.
Select the Search tab. Then, Contact Us.
Choose a general topic where your concern falls. Or, click Ask about something else.
Explain your issue in words. Once done, tap Continue.
Pick how you want to connect with us: Chat or Callback.
This topic comes up regularly on this forum. The only way to know what QB Payroll should be withholding is to look at IRS Publication 15-T and fill out the worksheet on page 12. Then look up what the proper withholding should be in the tax tables that follow. You would be shocked at how much income an employee can make before any taxes are withheld. It all depends on the employee's W-4. I had an employee with 5 dependents whose filing status was married filing jointly (MFJ). He didn't have any taxes withheld until he made well over $100K/annually. MFJ, lower-wage earners, Step 2(c) checkbox checked on W-4, and other W-4 adjustments all reduce the amount of withholding.
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