I'll make sure you get the updated payroll tax code, Andrea.
If you're subscribed to QuickBooks Online (QBO) Advanced Payroll, you'll want to ensure you've enabled your RTI. Also, make sure your HMRC credentials are accurate.
Here's how:
Go to the Payroll menu.
Select Payroll settings.
Click HMRC settings and review the details.
If you're subscribed to Standard Payroll, you can follow these steps instead: