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September 22, 2025
Question

CIS labour deduction at 20% has stopped working

  • September 22, 2025
  • 1 reply
  • 0 views

Was able to use the CIS labour deduction at 20% option when i invoiced no problem, but it has all of a sudden stopped working for me - it now does say CIS RC20% but in brackets (0%). I was on the phone for an hour with a QB advisor last week and they couldn't figure out a solution - after checking set ups etc which were all fine. Please help!!!

1 reply

QuickBooks Team
September 22, 2025

I can see how overwhelming it must be to have the CIS labour deduction option stop working unexpectedly, @enquiries50. To ensure this matter gets the attention it deserves, I recommend contacting our support team again for further updates on your case. They will review the details thoroughly and work to resolve the issue as quickly as possible.

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