Cis not claimed on payroll

Hi there, @kbrooks55.

I want to make sure you can claim CIS on the payroll, and I'd like to redirect you to the best support group available to get this addressed right away.

Since claiming CIS needs account validation, I recommend contacting our QuickBooks Support Team. This way, they can verify your account in a secure environment and help you claim CIS on your payroll. To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online (QBO) account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

Come back to this post and let me know how the call goes, @kbrooks55. I want to make sure this issue is taken care of.

You may want to learn how to file a CIS return in QBO. This article will guide you through the process: File a CIS return in QuickBooks Online.

Wishing you all the best!