Emma M was looking into why QB on 1 Feb raised a duplicate Credit Note 1522 to 1505 already raised - please rectify

Hi user83197, 

Do you have any recurring templates setup for credit notes? You can check these by going to the Cog > Recurring transactions and viewing the 'TXN TYPE' column. 

When viewing the audit history on each transaction (open and select more > audit history > show all) does the first entry show as added by a user on the account or the system? 

Thanks