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July 26, 2026
Question

Full Payment Submission has not gone downline to HMRC. No acceptance email received. Can you resubmit?

  • July 26, 2026
  • 1 reply
  • 8 views
Full Payment Submission has not gone downline to HMRC. No acceptance email received. Can you resubmit?

1 reply

QuickBooks Team
July 26, 2026

Yes, you can resubmit your Full Payment Submission (FPS) through QuickBooks Online (QBO). However, I need to know the specific error message you encountered and why your FPS hasn't been transmitted to HMRC. This information is crucial because you'll need to review and resolve any error messages flagged by QuickBooks before resubmitting and transmitting the data back to HMRC.

 

Before submitting your FPS, please ensure that all the required information is correct and complete. You can refer to this article to learn about common submission issues and how to troubleshoot them: Troubleshooting FPS submissions in QuickBooks Online Payroll.

 

Here’s how to check and resubmit your FPS through QuickBooks:

 

  1. Review the status of the specific pay run's FPS. If it has been rejected, QuickBooks will display an error message or code explaining why HMRC rejected it.
  2. Click on the unaccepted FPS submission in your RTI log.
  3. Review and fix any error messages flagged by QuickBooks (such as an incorrect PAYE reference, missing employee address, or invalid National Insurance number).
  4. After correcting any error messages, resubmit it to transmit the data back to HMRC.

 

Feel free to revisit this thread if you have any additional questions.