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New Member
April 11, 2026
Question

Getting 'Unexpected Internal Error. (-30000)' when matching payroll cheques to bank feed

  • April 11, 2026
  • 1 reply
  • 4 views

When I try to match this month's payroll payments to the bank feed, I am getting this error message. I tried clearing the cache and reloading the Transactions page. Shall I just wait and try again tomorrow or is there a fix?

1 reply

QuickBooks Team
April 12, 2026

Hi there, richard96. I appreciate the effort you’ve put into this so far. Since the issue persists, I’d like to direct you to our support team; they have specialized tools to review your account details and investigate the matter further.

 

To get started, click the Help button and navigate to the Search tab. Enter a brief description of your concern, select Contact Us, and then choose either Chat or Callback to connect with an agent.

 

By connecting with our QuickBooks Live Support team, you will secure a prompt resolution through a direct, expert analysis of your account. Please check our support hours to ensure someone is available to assist you.

 

If you have any other questions, feel free to reach back out.